Legal

Refund & Return Policy

Last updated: April 19, 2026

Thank you for shopping at Ritika Thadhani.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.


Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

  • Company: Refers to Ritika Thadhani

  • Goods: Items offered for sale on the Service

  • Orders: A request by you to purchase Goods

  • Service: The Website

  • Website: https://ritikathadhani.com/

  • You: The user accessing or purchasing from the Service



Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason.

The deadline for cancelling an order is 14 days from the date you received the goods (or when a third party you appointed received them).

To exercise your right of cancellation, you must inform us clearly by:

We will reimburse you within 14 days after receiving the returned goods. The refund will be made using the same payment method you used, without any fees.



Conditions for Returns

To be eligible for a return:

  • The goods must be purchased within the last 14 days

  • The goods must be in original packaging

Non-returnable items include:

  • Customized or personalized products

  • Perishable goods or expired items

  • Items not suitable for return due to hygiene reasons (if opened)

  • Items mixed inseparably with other goods after delivery

We reserve the right to refuse returns that do not meet these conditions, as allowed by law.

Only regular-priced goods are eligible for refunds. Sale items are not refundable unless required by law.



Returning Goods

You are responsible for return shipping costs and risks.

Return address/contact:
Email: help@ritikathadhani.com

We are not responsible for items lost or damaged during return shipping. We recommend using a trackable and insured delivery service.

Refunds will only be issued after receiving the returned goods or proof of delivery.



Gifts

If the item was marked as a gift and shipped directly to you:

  • You will receive a gift credit after the return is processed

If the item was not marked as a gift:

  • The refund will be sent to the original purchaser



Contact Us

If you have any questions about this policy, contact us at:

Email: help@ritikathadhani.com

Phone: +91 85910 99577

0
    0
    Your Cart
    Your cart is emptyReturn to Shop